IDSL’s IT Consulting Services enable clients to succeed in their online ventures be it a webstore or a corporate site. Our website designing, redesigning, internet marketing and applications development services help your business maximize your ROI and generate new leads.
IT SUPPORT & SERVICES
IT SUPPORT
IDSL’s IT support is tailored for small and medium businesses and industries with professional advice on hardware sourcing, software solutions and support for your IT infrastructure. We help you secure your systems and network. We help you store your large data in the Cloud safely. We constantly monitor, update and maintain the systems in your facility and keep it up to date.
WEB DEVELOPMENT & DESIGN
At IDSL we believe websites are the virtual office and business and so it has to make the best impression on potential clients and customers. We design websites that are aesthetically pleasing, user-friendly and technologically advanced to run smoothly. We serve you with web design and development, marketing strategy, as well as to provide services for major online store projects.
WEBSITE MONITORING
The aim of a website is to generate an audience. We at IDSL help you monitor your website, tweak it, optimize it and generate the right amount of traffic it deserves. We help you pick a domain name that is ideal for your business and intrigue prospective customers. We look into your SEO and your on-page and off-page factors that affect your traffic. We help you transform your processes and strategies to gain the most.
ENQUIRY NOW
IT SUPPORT PACKAGES
HOME BASED BUSINESS
LT Business BRONZE £9.99 PCM
- Unlimited Telephone Support
- 9AM – 5:00 Mon – Friday
- Call returned within 2 hours
- Microsoft certified engineers
- Set fees for remote support
- Next business day response time for site visits
- 10% reduction on site visit fees
- Online helpdesk system
LT Business SILVER £12.99 PCM
- Unlimited remote support
- 8:30 TO 5:30 Mon -Friday
- Unlimited telephone support
- Call returned within 2 hours
- Microsoft certified engineers
- Same business day response time for site visits
- 20% reduction on site visit fees
- Online helpdesk system
- AVG cloud care Antivirus
LT Business Gold £16.99 PCM
- Unlimited remote support
- 8:30 TO 5:30 Mon -Friday
- Unlimited telephone support
- Call returned within 2 hours
- Microsoft certified engineers
- Same business day response time for site visits
- 20% reduction on site visit fees
- Online helpdesk system
- AVG cloud care Antivirus
- Unlimited Pro Email services
BUSINESS PACKAGES
TELEPHONE AND REMOTE SUPPORT
£150 per month
This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely.
This package will suit a small business with 5 machines or less.
What's included?
- Up to 5 machines (pc / Mac)
- 1 windows server
- Unlimited telephone and remote support
- Proactive monitoring
- Network / Internet support
- 15-minute response for Priority 1 issues
- 60-minute response for Priority 2 issues
- 4 free visits in year
FULL ONSITE SUPPORT
£300 per month
This IT Support Service agreement package example gives the client unlimited Support service calls with a response via telephone and/or remotely. If the issue cannot be resolved and engineer will attend the site at no extra cost.
This package will suit a small business that has a high dependency on its IT.
What's included?
- Unlimited telephone and remote support
- Unlimited onsite support
- Proactive monitoring
- Network / Internet support
- 15-minute response for Priority 1 issues
- 60-minute response for Priority 2 issues
Pay as you go
Businesses of all sizes that need some expert one-off technical help
In-house IT departments that require assistance with a project
Overseas headquartered companies with local bases
IT businesses
Event management businesses
Home Users
Telephone support charges
Remote support charges
Site visit charges
All prices are subject to the addition of VAT at 20%
IT support
Cloud computing
Office365
Security
Remote management
Virtualization
Infrastructure development
Backup & Recovery
Networking
Equipment Leasing /Hire
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